Brookshire Florists
Indianapolis, IN 46204
Phone: (317) 635-8568
02/14/2008 Posted by fayina
Ordered Valentines Day Flowers for my Sweetie. Was assured they would be delivered THAT DAY, to a location 1/4 mile from their store. Provided them with not one, but "TWO" phone numbers where I could be reached if there were any problems. NO FLOWERS DELIVERED. NO PHONE CALL TO EITHER NUMBER. Quoted a price $25.00 HIGHER than the price I was quoted in the morning to deliver the flowers TOMORROW!...and would not offer less than my original quote in the end to deliver. Bad attitudes...less than accomodating. After a big $$$ day like Valentines day...you would think they would be willing to make ammends for ruining the day for us. If it were my store, I would have provided the flowers the next day for free. Ever heard of "customer service"? I would have loved to been able to write a favorable review.
Pros: first up on internet search
Cons: did not deliver....literally!
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