Complexions Spa, Salon & Boutique
Indianapolis, IN 46204
Phone: (317) 423-9000
04/27/2008 Posted by girl20
I decided to get at the Complexions spa because of the high ratings and nice reviews. I also used a Monday offer for first-time customers - $25 for cut and style. Well if the low price indicates low service, then it's ok. But I didn't know that!!! The girl at the front desk ignored me for 5 minutes the first time I came in to make an appointment. When I finally made a booking, I asked about details of facials they do in the salon and she could barely describe what it actually includes... The girl who cut my hair FORGOT TO TAKE HER SCISSORS with her, so she said she will use mannequin tools. I was confused...especially when I saw her hiding something in her pocket and turning my chair to the side, so I did not see what she used to cut the hair. Maybe there were paper scissors or something!!!! She did a horrible cut: first she was talking about how my fridge needs a texture and then she completely forgot about it - she never cut it once!!!!! Then she decided to style my hair with straighteners!!! I asked her to blowdry because me hair is thin and dry and she did it so that I had fizz all over my head!!!! I COULD DEFINATELY CUT AND STYLE MY HAIR BETTER THAN HER!!! Please watch out for a young chubby girl with glasses and poor highlights!!!! I did not get her name!!!
Cons: Horrible service and staff
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