Escape Day Spa
Indianapolis, IN 46256
Phone: (317) 595-0404
07/28/2007 Posted by jamey5804
My husband bought me a $300 gift card and I had appointments scheduled for July 18th. On the night of the 17th, someone called from the spa to say that all my appts. were being cancelled due to "unforeseen circumstances." They were very dishonest in telling me they would call the next day to be rescheduled because the spa went out of business. I have tried numerous attempts to get in touch with someone about getting a refund, and I am really frustrated to not get any answers. I was really looking forward to a day of pampering at the spa, and am mad that they closed without giving any warning to customers whatsoever. Very poor customer service.
Pros: All services were great until it closed without warning
Cons: Poor customer service
3 out of 3 people found this review helpful
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