Escape Day Spa

06/30/2008 Posted by ellimac13

I'm late in the game, just came across my gift cards again. Facets is no longer accepting - if there are more that will, please list the names.

01/24/2008 Posted by peaceseeker

? you can use your gift cards in a number of places. There are also many wonderful spas near where this place used to be.

11/15/2007 Posted by adc74

I also had a gift card for Escape Day Spa. My husband purchased it for me... a 300 package. Facets took my appointment with no problem and they were very nice. Give them a try.

09/22/2007 Posted by kkijo

I too tried to contact the Escape Day Spa in July 07 to use a $50 gift card and had no luck reaching them by phone, email, and even snail mail (letter was "returned to sender"). A friend of mine also has a $100 gift card that she can no longer use. I was shocked to read how many gift cards people had from the Escape Day Spa that were still active when they closed without warning. I'd been a customer there off and on over the last 4 years since I moved here from Chicago and thought at least there would be a postcard or something informing customers of the closing. I definitely feel ripped off.

Pros: Location was good

Cons: Owners owe their customers money and apology

09/20/2007 Posted by yshel

I just spoke to someone at SimplySkin who said they will honor all of Escapes outstanding gift certificates. I've heard great things about the place and they sounded really nice on the phone. However, they weren't able to get me in for a week. Good luck to all!

09/11/2007 Posted by turtley

For Mothers Day my family bought an $80.00 gift for me. When I called to make an appointment yesterday the phone, email, and website are all shut down. I have contacted the Secretary of States office, Attorney Generals office, an entity that this site won't let me name, and also the Bankruptcy court. I have the owners names and addresses as well as the legal name of the company. I have filed a complaint with the Attorney Generals office and the entity that this site won't let me name. There has been no bankruptcy filed as of 9/11/07 for this company or its listed owners. It was suggested to me that if my complaints do not result in a refund of monies paid that maybe a class action could be filed if enough prople who are out money would get involved. It was also suggested that Small Claims was also an option. This is about the money but it also certainly more about doing the right thing!

08/30/2007 Posted by natwms

I am just like the other ladies, my husband bought me $380.00 gift card and now we have lost our money!! If anyone knows any info on where to locate the spa owners,please let us know!! I woul love to get a refund so we may purchase another spa treatment elsewhere!!

08/28/2007 Posted by candrews97

Ok, I just found out that you can use gift cards at Facets Medical Day Spa. I am going for my massage on Saturday. My mom got a letter from Escape Day Spa -- I had told her how mad I was about not being able to use my gift card, so she called me right away. I hope you all read this that had gift cards.

07/28/2007 Posted by jamey5804

My husband bought me a $300 gift card and I had appointments scheduled for July 18th. On the night of the 17th, someone called from the spa to say that all my appts. were being cancelled due to "unforeseen circumstances." They were very dishonest in telling me they would call the next day to be rescheduled because the spa went out of business. I have tried numerous attempts to get in touch with someone about getting a refund, and I am really frustrated to not get any answers. I was really looking forward to a day of pampering at the spa, and am mad that they closed without giving any warning to customers whatsoever. Very poor customer service.

Pros: All services were great until it closed without warning

Cons: Poor customer service

3 out of 3 people found this review helpful

07/25/2007 Posted by tracyriggs1968

I am hoping someone will read this from the spa. I am on week 2 of trying to call your salon.Last week,got the answering machine,however it was full. Could not leave a message.This week is just ring.I need to make an appointment with Kelly, to have my hair highlighted.I would like to get in as soon as possible. If I don't hear back from someone today,I am going to have to go elsewhere.You are a business, with the best hair and sap care in Indianapolis. It is terrible that I am not able to get through to you by phone. My phone number 891-8054 or847-2028. Please call me asap. Tracy Riggs