Bridal Superstore-Posie Patch

11/04/08

Perfect Dress from the Perfect Store!

by EmilyNicole at Citysearch

I came into the Bridal Superstore one afternoon not knowing what to expect. I had been to several other bridal stores and was very dissappointed in the service and the quality of the gowns. When I walked into Bridal Superstore I was AMAZED! I have never seen so many dresses in a store that beautiful! We were warmly greated and given a tour of the store. I felt like a queen for the day. They actually have consultants instead of a salesperson helping you. By that I mean that she took the time to learn everything about my wedding (and gave some excellent advice), my likes and dislikes, what my mother expected, the location of the ceremony, and what feature of my body I wanted to really accent. I had my maid of honor, my mother, and my grandmother with me and they helped me pick some dresses for me to try on. Once I looked at the dress after she helped me into it, my consultant took me out into this "chapel" area for my friend and family to see. It was so fun! I really felt like it was my wedding day. I told my consultant that I had seen a dress up front on the manican that I had thought was gorgeous but was sure it was way out of my budget. She went to the front and brought the dress for me to try on. I looked at the price and I couldn't believe it! The gown was actually under the price range my mother and I had set and It looked so expensive. Needless to say it was the gown I purchased! My braidsmaid dresses and my mother's dress were found on that same visit. I felt I had such a ton off my shoulders when I left. I have returned there 3 more times for miscelaneous things and every time has been fantastic. I really feel that my consultant cares about my wedding and how my experience is every time I am in even though we have already purchased. Both of my friends have now purchased their gowns there also and have nothing but positive things to say. They have made my wedding that much more special!

• Pros: Unbelievable selection and prices! Great personal service too!
• Cons: I couldn't find it at first! lol

10/16/09

I wouldn't go with them if I were you!!

by andria battaglino at Citysearch

The attendant I had was very thorough in getting the right kind of dresses for me to try on. Not being able to take photos was a drawback, but the dress I wound up buying was a unique enough dress that the lack of photos wasn't a problem. No where else had this dress, not even on the internet, so props to this store for having the great selection. (I was a very picky bride)

However, I was horribly surprised to see the condition the dress arrived in. It was so wrinkled, it looked like it had been hosed down and crumpled in a box for 6 months!! On top of that, they wanted to charge $80 to steam it!!! Who sells the customer a horribly wrinkled dress they paid hundreds of dollars for, then charges for steaming??!!! That's just ridiculously BAD customer service if you ask me.

If you're not as picky as I was, do not go with these guys, although their attendants are very professional, their policies really stink. I understand this is "standard" with bridal stores, but they shouldn't have to sink to that level.

• Pros: best selection in mid northern Indiana
• Cons: no photos allowed, charge for steaming, high prices

03/23/09

Not Go Back Again!

by Lynette5 at Citysearch

What a horrid experience we had! Rude, indifferent staff before we looked at one dress. Beware! Store policy is NO PICTURES UNTIL THE DRESS IS PURCHASED. As we are unable to remember details of every dress we looked at from the three stores we went to, we needed to take pictures. Consequently, we did not go with the dress from Posie Patch because we didn't trust our memory. They lost a sale because of their policy. Thank goodness, though, because I'll never need to step in that store again!

• Pros: Wide selection of gowns
• Cons: Staff, Staff, Staff

11/21/08

Best Service Ever!

by JordanLynn at Citysearch

I had the best experience ever at Bridal Superstore by Posie Patch. I loved my consultant, I loved the prices, I loved the selection, I loved the service, and I absolutly love my wedding dress! I have dreamed of this day since I was a little girl and Bridal Superstore went above and beyond to make my dreams a reality! My bridal consultant worked closely with me to find my dress out of over a thousand gowns. She knew their inventory inside and out and took what I said and produced an amazingly beautiful dress. We had already been to 5 other bridal stores and I had found a dress elsewhere that I kind of liked, but the service nor quality compared to what I found at the Bridal Superstore. I even decided to do my brides maids dresses there because they had such good prices and so many to pick from. They kept up with my order and even called me when we were running close on time. They updated me and kept me informed through out the whole process. They made it so stress free that it was an experience I was truly able to enjoy!!! My wedding is now just a few weeks away and I just wanted to let everyone know how much their impeccable service has meant to me!

• Pros: Great personal service, loved working with the same person on all of my visits.

06/24/08

Run the other way or risk unecessary stress

by MargaretTessler at Citysearch

My experience with Posie Patch was horrible and stressful. The sales staff was rude, arrogant and in general not helpful. My dress had problems when it [finally] came in and the sales staff was unwilling to help me resolve the issue. They would not commit to any time frames for delivery of the dress or other necessary arrangements. I would not recommend shopping here for any wedding items.

11/30/07

Do NOT go here

by mfroze at Citysearch

Please do not go here. This place is a absolute waste of time and the service is awful! We were treated poorly from the time that we walked in. Only 5 dresses are allowed per group, so if you have more that 1 or 2 people trying to dresses, it's a mess. One of the ways the store limits this chaos though is by allowing only 1 dressing room per party as well -- INCLUDING my mother. I don't care what lines, dresses, sizes they carry -- I would refuse to spend a penny in the store. And this is all BEFORE I bought anything, I couldn't imagine the service after you've already purchased something! Save your time!