Bella Naturale

05/24/06

Great Aveda Salon and Day Spa

by saramoor2000 at Citysearch

Great and affordable salon and day spa in Southport. Friendly staff and fully stocked with Aveda products!

01/31/09

hair salon in southport

by monchoman at Citysearch

they will lie to you,and only except you if they want,the owner tells them what to say,immature empolyee's,only one person there can cut hair,and he tell's the other empolyee's to lie for him,very sad way to run a buisness,he should be closed down,very sad.liars,mean people,very unprofessional.

• Pros: need a buisness partner to help them run the buisness

08/19/08

Very Unprofessional Colorist/Stylist

by MalibuDoll at Citysearch

I have been going to the same 2 Aveda salons for the past 8 years, but I recently moved and had to find a new salon/stylist in the area. (Such a nightmare!) I booked an appointment at Bella Naturale because they had a decent website, but when I first went to the place I should have cancelled on the spot. Very sketchy location, not what I would expect from an Aveda salon. Being in a rush to get my hair done, I decided to stay. I was greeted once by the receptionist and then proceeded to wait 20 min. for my stylist who didn't tell me she was running late. Only one other client was in the salon, another red flag. When I started talking to my stylist she could not understand what I wanted. She also told me she worked at JCPenny's before. (Psst... not worth $150 to get your hair done by a JCPenny's stylist) We finally decided to do the top my natural color and the underneath darker. When she showed me the color she would be doing I told her it was too golden and too dark in comparison to my natural color but she refused to listen. I even held it up to my roots to show her but she used the color anyway. It turned out a medium golden brown instead of a dark ashy blonde like I have. I had also bleached my hair several months before, so there is still the line in my hair from roots to bleach that I was trying to do away with. A professional stylist would have matched the color correctly so there would be no more line, or prelighten my roots to match better. When it was time to cut my hair, I noticed the seat still had hair from her last client on it, and around the bottom. Very unhygienic and gross to see and be near another clients chopped hair. To finish off, I asked for side swept bangs and she cut it straight across instead of on the diagonal. I would expect this lack of experience/skill at cheaper salons, but not at Aveda.

• Pros: easy to book appointment
• Cons: sketchy location, unprofessional colorist/stylist, service, atmosphere, hygiene

07/31/08

Best on Indy's southside!

by grnwdmom at Citysearch

I am a longtime client at Bella Naturale and wouldn't go anywhere else. Great service, very professional staff from owners, to stylists, to front desk. I always feel welcome and that my business is appreciated. Open house events (twice per year) are wonderful and unique...most salons don't bother to show their gratitude to loyal customers. Hairstylists at Bella stay up-do-date on the current trends in hairstyles, cuts, and color...they are true masters in their profession. I am complimented on my hair frequently...sometimes by total strangers. I recommend Bella Naturale continuously to friends, family and co-workers. When it comes to salon services, Bella Naturale Salon & Day Spa gets my vote!

• Pros: Professional staff, variety in services, variety in products, clients appreciated
• Cons: High end prices

07/31/08

THE BEST EXPERIENCE EVER

by IndyChick23 at Citysearch

Ignore the reviews bashing this place, you'll be happy you did! I have been to this salon several times, recommended it to over 8 people over the past year (all of whom go there now and LOVE it), and I have NEVER once had a bad experience. From the great management staff who listens to my needs and always helps me out, to my amazing stylist who is so popular she is always busy. I know that people can have problems with places, I admit that I started coming to Bella Naturale because of a bad experiences at another salon, but no one can ever ASSUME why stylist come and go from a salon, and, if you ask me, it was those stylist who left loss. This is the first salon I have ever been to where complete strangers walk up to me everywhere and ask me where I get my hair done because they love it so much. Thank you Bella Naturale for always making my hair look amazing!!!

• Pros: Nothing to complian about at this salon
• Cons: NONE

07/10/08

Unprofessional & untruthful.

by LoyalToMyStylist at Citysearch

I went to this salon for about a year or two. Had a fabulous stylist who I just loved. Then all the sudden she wasn't there anymore. I called and was told by whoever answered the phone that my stylist had, overnight, decided to go back to college for a four year degree in something completely different. When I asked what the 'something different' was I was told they didn't know. So I asked to get an appointment with another person there and guess what, he also decided to leave and do something different. HMMM, that just didn't sound right. For the next year I called the salon three different times trying to find out what happened to my stylist, each time being told the same story. After doing some calling around to other Aveda Salons I found out that my stylist in fact was working at another salon. Not sure what happened at Bella Naturale that would cause three stylists to leave (I guess there was a third person who also left), but it must have been something big. Then they lied to me, not once and not twice, but three times. I will never go back to this salon or recommend it to anyone.

06/15/08

Rude Management

by HillaryF at Citysearch

The management of this salon is extremely rude to customers. They are unprofessional. They lie and their customer service is the absolute worst I have ever experienced. I would never recommend this place even if it were the last place on earth!

• Pros: prices, services
• Cons: rude management, messy exterior

05/29/08

unprofessional management

by JulieOliver at Citysearch

Great services but the owner has no customer service skills, very unreasonable and unprofessional. Hangs up on customers, rude. The services and good prices not worth the abuse from management.