L Fish Furniture

11/09/07

L Fish Furniture by Theresa S. at InsiderPages

Contributor at Insider Pages

Bought a sofa, love seat and ottoman in Sept. Received it the end of Sept. Started noticing fuzz balls immediately. I put sheets on it the first two weeks we had it to protect it. My husband and I didn't sit on the sofa and I keep covers on the loveseat. We had company two weekends and the sofa was sat on without sheets. It not only balled but was fuzzing and threads were being pulled up. We took the cushion back to the store but the store manager said it was normal wear and tear. This sofa will look old in two months. He said there was nothing he would do. The ottoman never has even come in. Ordered it the same day as the sofa and loveseat. Had called several times to check on it, but the calls were never returned. Finally got through today and was told the store manager canceled my ottoman order. I guess he didn't like that we were not satisfied and out of meanness canceled our order. They basically take your money and run. When I first called about our cushion they tried to get me to contact the people that did the scotchguarding. I told them it wasn't stained, it was the fabric. They tried to push it off on someone else. So basically I have waited two months for an ottoman that I was suppose to have Sept. 24th, to be told today, that my order was canceled. We have spent a few thousand dollars in their store over the last year and will never step foot back in there. They don't guarantee their products. I wouldn't recommend to anyone to do business with them. They definitely need a new store manager because he is rude.

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Comments

swaqn– May 14, 2009 at 13:16:27 PDT

your issue is called pilling...google it? its caused from wear/friction...weight/blue jeans. you purchased a low priced fabric. sorry

comment

10/19/09

Great Selection

by 4470kh at Citysearch

I visited L Fish Furniture last Friday. It was wonderful. I have not been in the store for awhile and discovered that I need to go more often. They have a huge selection of Serta Mattresses, Tempurpedic mattresses and name brand furniture. I was looking for a sofa and I found one that worked for me. I loved the price and also the selection. I highly recommend this store. thanks

• Pros: I loved the selection they have in this store!!!
• Cons: NON

02/07/09

Less than quality sectionals

by brokedown at Citysearch

My husband and I purchased a brand new sectional in 2005 and was very happy with it; until the seats of the sectional started to breakdown. About one year after that, the zipper (didn't know my couch was put together with the fabric being zipped on) broke and now the fabric is pulled away from the seat. Now I have to use pillows to cover this portion of my sectional. The only way to fix the couch is to have it sent off and pay an astronomical amount for the repairs. Will never shop there again, not even if they were to sell dog houses!

• Pros: Appearance wise, the sectional still looks brand new
• Cons: The cushions and the springs in couch do not hold up to normal use

01/29/09

Bamboozled

by midwestmomof2 at Citysearch

on 1/27/09 my husband and I purchased a counter height dining table and six chairs from L. Fish. It was in the 'as is' section ... which, I get it ... it could be scratched, etc. And it was in a couple of places ... not only that, IT IS USED !!!! I feel like that morsel of information should have been shared. After we got it home, we noticed that pressed into the wood of the table top is the name "Amie" .. a child like drawing of a snowman and the words 'the apple has' . There was food crusted on the undersides of the rungs of the chairs and the leaf that folded down and couldn't be seen was covered in something that I think was ketchup.

I can't believe that someone returned a table in that condition ... and then the company resold it as discontinued merchandise. Without it ever being cleaned !!!!! Don't think we'll be going back there.

**there was NOTHING on the tag that identified this furniture as 'used'.

• Pros: the salesman was very nice .. I'm giving the benefit of the doubt that he didn't know about the table.
• Cons: disgusting, used, food caked on table and chairs. Just gross.

12/06/08

L Fish Furniture - calling customers liars

by indysunshine at Citysearch

We just visited this store today (twice) 1st time we spoke to a salesperson named Richard who stated that if we paid cash we would receive an 18% discount on the items we were looking at (nothing was said that there were excluded items) so when we returned to show other family members the items we picked out - Richard informs us that there is no discount. So we decided not to buy because basically we were being called liars. Then as we were leaving the store I look up at their signage and in bold florescent lights it states no interest, no payments for 18month and 18% off with case purchases.

They tried to have us speak with a manager when we were leaving but I believe this poor guy was just another salesperson given the short end of the toothpick and was the manager for the hour. I will be calling the store back on Monday to see if I can get a hold of Ms. Orth who was mentioned in another review as the senior manager as well as contacting the Attorney General for their false advertisments.

07/16/08

L fish finally did

by darladee47 at Citysearch

L fish finally did take the bed back after 3 months of hashing it out.. Everytime we would tell them we needed to speak to a manager they would give us to another person after a month of speaking to a woman there we found out she was not the real manager but that the real manager was Berry who was on vacation. to make a long story short toward the end of our battle we found out the senior manager is Cathy Orth who said that it should have never had to go this far.. She is very kind and we feel that she cares about her customers. things were handle quick and right after talking to her. I would probley shop there again since I know who the real manger is and know if there were to ever be another problem (hopefully not ) she is who i would need to speak with. thank you cathy for listning and caring about the customer that will be what keeps customers coming back...thank you.

• Pros: large varity of items,
• Cons: return on beds are hard

08/21/07

junk mail

by fathernewby at Citysearch

All I know about L. Fish is that they send me more junk mail than all other area furniture stores combined. I will never shop there.