Bazbeaux Pizza

07/18/08

So So Pizza

by mg5523 at Citysearch

I also heard nothing but good things about this place and was dissapointed by what I got. Overprised and the food was just fair. Nothing special at all. Service not that good either.

• Pros: Downtown
• Cons: Average food at high prices

05/03/08

Good pizza, Poor customer service

by jamesanddixie at Citysearch

We had heard nothing but great things about this place, so we were excited to try it. We arrived at 6:15 on a Friday night and expected a long wait. They hostess told us it would be 40-45 minutes. Fine. We waited 45 minutes and went to check with the hostess if we were up soon. She was extremely rude and said, "I have no idea. We will seat you as soon as there is a table available." I asked if it would be 15 minutes, or another 45 and she snapped back, "I have no idea." About 15 minutes later (7:15, an hour after we arrived) we were seated and immediately placed our order with our waittress. After waiting for our pizza for 45 minutes, our kids started getting restless REALLY hungry, so we asked one of the servers for some crackers or something for our 4 and 5-year olds. He said, "We don't have any crackers." We asked if we could have bread or chips or anything. He rolled his eyes and said, "We do have garlic bread, but we would have to make it." And then walked away, muttering, "We are just busy tonight." Our waittress came by and we asked how much longer for the pizza. She said, "6 minutes." 10 minutes later, at 8:15 (an hour after our order was placed and 2 HOURS after arriving at the restaraunt) we finally had our pizza. It tasted terrific. Probably the best pizza we ever had, but we couldn't decide if it was because it really was the best pizza we ever had or we were just so hungry after the 2 hours wait. Rude staff, SLOW service, great pizza. We won't go back.

07/24/06

Unprofessional Managment/Poor Customer Service

by astanisz at Citysearch

I can't believe how much I raved about my past experiences with Bazbeaux's Pizza. We expected a busy night when a group of my friends gathered for pizza, some for the first time at Bazbeaux's. There was an hour and a half wait, so we put our name in and left to get a drink to use up some time. We called twice just to check if the wait had changed and were given the amount of time left on our wait. We still arrived 15 mintues before our wait time was scheduled to end, and the host said we was still waiting for some people to leave and it would in fact still be 15 more minutes...no problem. My husband left with his friend to move his sport bike out of the pouring rain and in 2 minutes they called for our party. 4 out of 7 of us walked up to the hostess stand and they wouldn't seat us. We said they'll just be right back, they were parking a bike in a garage because it was pouring rain. Nope. Another large group had just come in and were seated before us because they were all right there. Come on. We waited an hour and half to eat and they just gave away our table like it was nothing. Apon asking for a manager to rectify the situation we were rudely greeted by a man in jean shorts and a t-shirt claiming to be the manager and if we didn't want to wait then we had better just leave. Now that's some customer service for you. His name was Chuck and his professionalism went right out the window and blew away with the rain that night. We ran down the street to the Front Page because at that point we just needed to get out of the rain and eat. Chuck from Bazbeaux's must be a fan of the Front Page too, because he stopped in 4 times while we were there to chat up the waitstaff.

• Pros: Good Food
• Cons: Poor Service, no reservations, unprofessional management