Acapulco Joe's Mexican Foods
Indianapolis, IN 46204-1732
Phone: (317) 637-5160
05/06/2008 Posted by lilme1980
I made a 25 person reservation for my birthday more than a week in advance for the outside deck. The reason I chose this place was b/c of the outside seating. A woman even called me from the restaurant the morning of to confirm my "outside reservation for 25 people". When I arrived, they had 2 tables set up INSIDE and ended up giving away one of my tables b/c not all of us were there at the same time. I asked the owner if we could sparatically sit outside once tables started opening and she said it wouldn't be a problem, well it was a problem b/c I never got to sit outside until the last 5 minutes. I was infuriated. Aren't reservations suppose to RESERVE your seat? They did absolutely nothing to accommodate their mistake. Their margaritas are straight mixer with a drop of cheap tequila, they played God Bless America every 20 minutes (horrific), no festive music was ever playing and someone kept obnoxiously yelling over their PA. It was a nightmare. I will NEVER EVER EVER go back.
Pros: We had a very nice waitress.
Cons: Customer service is heinous.
Write a review and share your thoughts with others
