Wyndham Indianapolis West

Doesn't Recommend

Richard G.

Joined 1 year ago

Motorcycle stolen from parking lot in broad daylight.. I had 2 appointments at the VA in Indianapolis on the 26th and 27th of April so I decided I would stay in Indy to prevent a back to back 300 mile round trip. I arrived at the hotel and checked in around 11 am. The one positive. I went to leave around 6:30 pm to go to eat supper, only to find out my motorcycle was stolen. This place has no outside security cameras. There have been numerous thefts from this parking lot, and yet management has not put in security cameras for their patrons personal safety or the safety of their vehicles. I would not recommend staying here to anyone.

Doesn't Recommend

shanejohnson2009

Joined 4 years ago

Romantic Evening?. Website directions were inaccurate causing us to drive around for 1.5hours.

The reservations we made were not accurate at check in. Front desk did not offer directions to our room.

Garbage was not changed out in our room.

Room service delivered our champagne and strawberries 40 minutes late.

Internet did not work and took them over an hour to fix.

Restaurant waiting time was 1.5 hours and bar was filled to capacity.

Room service delivered our food 36 minutes late (1hour and 36 minute waiting time total) and food was lukewarm. They forgot my soup. After two phone calls I finally got my soup at 12:20am.

Asked for change for pop machine and was given dollars, only to find out their pop machines take hard change. Outdated and not very nice of front desk to not offer me hard change for the pop machine.

Housekeeping disturbed us next day at 12 noon when our checkout was at 3pm and the DO NOT DISTURB sign was on the door to ask us when we were leaving.

Recommends

Contributor

Joined 10 years ago

Editorial Review by Christy Buena. Conveniently located near the speedway, downtown and the airport, the hotel offers internet, in-room movies and an outdoor pool.