(317) 882-1244
7015 Us 31 S
Indianapolis,
IN
46227
39.6638
-86.1465
Neighborhood: Perry
10/21/09
if you want something different
by laneyperisson at Citysearch
Well I thought I would only fall in love once until I found my dress! I just bought my bridal gown at Sophia's tonight and am so happy. I have been shopping for 6 months and everything looked the same! They had alot of different styles that i didn't see anywhre else that actually fit me too (size 12-didn't know it was going to be so hard). 2 girls helped me and both of them knew alot. One girl actually ppulled the gown I bought- I never would have tried it on my own. This was the best experience I have had anywhere. They were the first people in 6 mos. that treated me the way I thought a bride was suppose to be treated. Loved everything about it! I will definitely go back for my maids and tuxes.
- Pros: unique gowns
08/29/09
Impressive Boutique
by beachbaby00 at Citysearch
This place stands alone on its customer service level. They were so patient with me when I was picking out my dress. I was very indecisive about 3 dresses at their store and the girl I worked with discussed all the details w/ me and my mom until we felt 100% comfortable with THE ONE. I stare at a pic of my dress every day! Can't wait to walk down the aisle.
- Pros: Unique and gorgeous wedding gowns
- Cons: Close early on Sun.
03/22/09
One person can make it all!!!
by Flavsand at Citysearch
We bought a $400 prom dress from Sophia's and after looking all day it was a breath of fresh air to find such a beautiful collection and Vara our associate was wonderful. She took great care of us and would highly recommend her for her customer service skills. Chris was great when we checked out, explaining everything to us about the care of the dress and proper storage. We even purchased a special bag, that was only $3 that I would highly recommend. We saw some dresses at other stores that were damaged from rubbing together and this bag prevents that. We did encounter a customer service person who seemed to be stressed and was not very nice, but the store took care of it and they apologized for the incident. I feel like I was the customer and I was right! Isn't that the motto of good customer service?
- Pros: Beautiful dresses
- Cons: Very rude staff member
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