Terrible Customer Service.
I just spent $36 on two medium pizzas and two orders of breadsticks and when I got there to pick them up they had made one of the pizzas incorrectly. They told me to take it anyway and if we didn't like it they would make a new one. I got it home and the kids wouldn't eat it. I called back and they offered me $7 off my next order. I PAID $16 FOR THIS PIZZA AND THEY OFFERED ME $7. I threw the pizza in the trash and will never order from them again. They are the most expensive pizza in town and have the worst customer service. I don't mind paying more for good food and service but they barely have the former and definitely don't have the latter. Y-Not? I can think of several reasons.