Worse ill mannered staff!. Try calling the phone number provided in the web-site to do reservations.... you should not be surprised to be disconnected and speaking to ill mannered, rude person. If this is the response of the staff, I will never go to this place - the food and staff service both make meal enjoyable.…
Most excellent. I have been going to the Brugge off & on since it opened, and I have had nothing but good experiences, sometimes better than others, but that's the perils of going out to an independent place. People might complain about service, but I think most people are too pampered by the Applebee's mentality of "SIT, ORDER, FEED... NOW!!!". Americans need to slow the hell down. Anyway, that's my 2 cents :)…
They put the word.
We have been to Brugge several times...the Pro's: Great beer and Mussels.
The cons: they have no idea what hospitality means. The service is mediocre at best, beside the mussels, the menu sounds interesting but is totally disappointing when the food comes out. Seems like they have amateurs in the kitchen and on the floor.
The worst is the host, who will tell you that there is a 10 minute wait, then after an hour of waiting he will simply tell you that he has no control over the flow of business. This has happened to us 4-5 times now and we decided to skip this place for dinner in the future. Their lack of concern for their customers is obvious! The owner needs to be present! Good to stop in for a beer - otherwise BEWARE!…
Great food.
The first time we ate here was for my birthday and what a treat! The black beer is beyond this world good. And then the food came out and wow, that too was awesome. My husband and I returned for
the second time to a brain-dead hostess. She was sitting on the bench when we came in and we thought she was a customer waiting. She woke up and sat us. We drank our fantastic beers while waiting for the food. The whole time, there were two kids running around the place, jumping on the chairs. I didn't realize it was a daycare as well.
Food and drinks were good. Next time, we will come back after your kids are asleep.…
