07/06/09

NO "Friend in the Diamond Business"

by jayme2278

My fience and I went to the Shane Co. in fear that some of the smaller stores would be effected by the economy, and any warranties would not be upheld.

We put $800.00 down on the engagement ring we both wanted and were assured by the salesman that we could get our money back "at any time" with a $20.00 restocking fee. Two months after we put the deposit down, we were both let go from our jobs due to downsizing. Unfortunately this meant no ring. When we contacted the company we were told that they had filed for bankruptcy and that we would not be getting any money back. We were told that we were welcomed to "come pick out $800.00 worth of merchandise from the showroom". First of all, if we are out of work groceries take presidence over jewelry, second, if this company just went bankrupt, why would we want to own anything from their store???

If they were any "friends" of ours they would give us our hard eaned money back so that we could take care of our family.

• Pros: salesman wore a nice suit
• Cons: man behind suit wasn't truthful