Rick's Cafe Boatyard

Worst of everything.................. Worst of everything to offer: 1) Worst service 2) Worst food 3) Worst environment to eat and gather 4) Wait staff could care less 5) Wait staff expected a gratuity for horrible delivery 6) Never bother going back, better to go to Wendy's

or any other fast food service in town

7) Need a rating lower than the lowest offered…

Disappointed.. My wife and I have been to Rick's a great many times over the years and we have seen a definite change for the worse. On Saturday, September 5, 2010 at 2PM were were served food with hairs in it. Our server apologized and gave us a bill credit., Moments later the manager walked past our table and said nothing. As we left I asked to talk with him and his attitude was not to be believed. He said he WAS going to stop by our table but was BUSY. Then, when my wife suggested we might not come back, he said, "Because of a hair?" No. It was his attitude!

We never know what happens to our food while it is being prepared in the kitchen of any restaurant. Such is the risk of eating out. But, this manager Don (last name Black?) gets failing grades in public relations and may say more about Rick's than the atmosphere. We are deeply disappointed at the treatment we received.…

Ricks Boatyard cafe of Horrible service. Horrible! lived in Indy all my life and never been until May 2010. The wife has been asking me to take her there for yrs. Finally we decided go. We made reserv. 6 hrs in advance for 8 pm on a Sat. night. The troubles began as soon as we arrived. We walked in a long line at the host stand, the party of 4 directly in front of us WITH NO RESERV. was seated with no wait. We stepped up to find that they did not enter our reserv. even though the Girl that spoke with us was there and remembered our name. we were asked to wait for a table for 10-15 even though those right before were sat directly. No big deal, yet! We made out way to the outdoor bar and spent $30 on an overpriced 4 drinks. 45 mins has now passed and still the buzzer for our table has not went off. I went back to host stand and ask for a seat or a manager. Apparently they never entered our buzzer # either, because we were then seated directly to a dirty table full of food particles that she said would wiped immediately. We sat at a dirty table for another 25 mins with no serv. before I confronted a manager. I explained the complete disappointment up to this. He assured me he would take care of it. By the time we received our food it was 9:45, our reservation was at 8 pm. The waiter, with whom I trying to be polite with and assure him that nothing was his fault, still had brought us no silver ware or even napkins, but plates of food. The lobster tail my wife had was cold and over cooked and my Filet was avg. Aside from the view of Eagle Creek which we saw for WAY too long, the eve. was everything but romantic in every way. On top of that Management did virtually nothing. We could have had a MUCH better meal at Outback, Longhorn, or Texas Roadhouse. I will never go back!…

Reservations Dishonored. I made an on-line dinner reservation for 7:30 pm. I arrived at 7:25pm, checked in and was told it would be 5 to 10 minutes because they needed to clear off and set up a few tables. After waiting more than 20 my wife and I left. This was our 5th Wedding Anniversary and thanks to Rick's it was ruined. If I did not have a confirmed reservation then I should wait as long as I have to wait to be seated. However, the entire point of a reservation, is to have a table reserved for one's arrival. Again 5-10 minutes is acceptable 20-30 is not. It is rude and unprofessional. No one even offered to mitigate the wait, free drink, or a free app. I did not get the time of day the the staff simply did not care that I left. I will not be back.…