Philipe's Day Spa

Ups and Downs. Read through 33 reviews as well as visited myself. Philipes is one of the oldest spa's in Indy and at one point it set the bar for high standards, expectations and service providers. Over the years this spa has gone down hill and lost its luster, once management changed hands the quality of services has changed drastically and the professionalism has diminished.

More so it is the oldest spa and it is outdated as you can see by the wear and tear.

I say this spa needs a make over and reset the bar for its professionalism, quality service and a stronger staff across the board.

True clients leave but they end up going back to seasoned service providers for the simple fact they are seasoned and all the newer locations have professionals fresh out of school and lack experience.

So with that said the one thing going for this spa is experience over the newer spas in the city.

This spa is no longer an upscale spa due to aged decor and lack there of.

Step it up Philipes and become that award winning Spa that it once was.…

Don't Understand?. I have been to this spa several times. I do not understand what everyone is complaining about. I see that most of the negative comments are from years ago, so perhaps things have changed, but I always have a nice time. While I think the place could use a little updating, I understand that they are corporately owned and that may be why this is not done. Otherwise, the front desk is always polite when I am there, I see a few ladies there regularly, and I have never had any of the issues I have read from others. I have witnessed some patrons actually being quite rude and a bit out of line for issues that were completely their fault and not the staffs' fault. I read comments from others about customers becoming angry because they were late for a shorter service and the technician did not have the time to still get them in. I myself have witnessed this twice! Which can only mean that this occurs often, and that people need to be more respectful of a business that runs on a strict time schedule. As a previous reviewer mentioned, it is not fair to you, the technician, or the person behind you for them to still take you and hold up everyone else. None the less, I always have a good experience for a reasonable price and it is definitely worth checking out.…

It is what you make it!!. I have been a client with Philipes for many years now. Actually, my mom and I both have been clients- and we have never been unsatisfied with our services. We have experienced everything from the waxing to the massages and everyone has always been helpful, informative and willing to accommodate whatever is asked of them.

I will say that most of the negative remarks that are made below can only be taken with a grain of salt. No one has any right to be upset over an appointment that couldn't be accomodated when they arrive 15 minutes late for a 30 minute service! I don't know if some people believe that Philipes has the god-given ability to create more time- but the reality is, they do not.

Philipes will do whatever they can to make your experience a relaxing and enjoyable one. The front desk is kind and will offer you a beverage the moment you sign in for an appointment. The service providers at Philipes are always there to make your experience not only relaxing, but informative as well. They are well versed in their knowledge of products and other skin-related issues, which encourages me and my mother to go back... because we know that we are in good hands.

This spa has always been at the top of my list and I encourage clients- new and old- to be aware that while Philipes is there to make your morning/afternoon/evening a relaxing one... that, us, as clients, need to do our part and do the most important thing-- be there and BE ON TIME. :)

Overall, I am huge fan of this spa and refer friends/family there all of the time!…

Philipes Day Spa. I was behind a woman today who had arrived for her service 15 minutes late for a half hour manicure. While waiting for her to finish I heard her say she should have listened to the reviews online about "this place." This spa is always busy when I come in but this does not take away from their service. The woman was kindly told that they could reschedule her appointment for another day or time but that the technician would not have time to do the service and that it wouldn't be fair to her to only do a 15 minute manicure. The woman walked out very unhappy but my thoughts are that the Philipes staff did what they could to accomodate her and the people who would be after her. I have been going to Philipes for awhile now and ALWAYS have a great experience. No one should believe all of these reviews. As long as you arrive ON TIME you will be taken care of. This spa is very classy and every one goes above to make sure my experience is relaxing every time!…