The staff that was working tonight, 3/26/13 was outstanding. We brought our dog Delilah in and she was slowly dying. They let us stay with Delilah and gave us plenty of time to spend with her after she had passed away. I'm sorry I didn't get the two ladies names that assisted us because they were both very compassionate and understanding. We have never had to put a pet down before so this was a very emotional time for my family. I would highly recommend Airport Animal Emergi-Center to anyone that needs to see a vet after hours. Thank you so much for your patience and compassion.
Shame on these people....
I TRULY question the sources of the GLOWING reviews (by someone who can't spell) describing "compassionate" "caring" and "reasonably priced" sprinkled in amongst the reviews that more accurately match MY experience at this horrible place the times that I've had the misfortune of having to go here, which were both in 2011. It was expensive -- I understand that -- not expecting bargain prices or anything...
What's absolutely INEXCUSABLE is the cold, uncaring, condescending attitudes proudly displayed by the receptionists that work here. LADIES, go find a job in a Nazi death camp or something where your personalities would be more suitable for the working environment! Not one drop of compassion -- or even mild interest -- in the people and their poor animals that come through the door.... couldn't agree more with the reviewer who said you're treated like an inconvenience here. The vets I've had contact with here are not much better either...especially the one with the foreign accent...I ended up leaving rather than receiving his "care," partially because it was so expensive... but even more so because there was nothing caring about him.
Bottom line... if you CAN, go elsewhere, where you can at least hope to be treated like a human being in the midst of a very stressful and painful situation... don't expect it from this place.
great care, reasonable price. Having dogs for close to 30 years, I have had my share of emergency vet visits. Understandably, those visist are not cheap. Two weeks ago, our "terminal" dog took an incredible downward spiral on a Saturday afternoon through Sunday. We decided to put her asleep that Sunday which required an emergency vet visit. I made a couple quick calls to inquire about availabilty of service, potential waits, and while at it, cost. One clinic had incredible costs, including an $85 "exam" fee plus several additional fees to put our dog. Examine fee for a terminal dog that was semi-comotose that had an obvious tumor that was hemoraging? That clinic's phone estimate was approximately 3 times the Airport Emergency. Those folks were kind compassionate and professional, not to mention 1/3 of the cost of the other clinic! I have no doubt where my next cannine emergency will be handled.
Capitalizing on the Love of your Pet. Preying on the love of your pet - they utilize your emotions to oversell services, overcharge for those services and then double charge on those services - so question their intregrity when they diagnosing, demand no services without accurate quote and your approval, then when all is done check your bill again! In addition, stay with your animal because improvements may have occurred but not being shared.
Best Emergency Vet!!! Definitely Recommended!!!. They are the most compassionate, skilled and reasonably priced emergency vet!!! I consider my dogs and cats part of my family and in an emergency I wouldn't trust their lives in any one else's hands!!! I have recommended them many times and everyone has had the same experience. They are very good at explaining what they are going to do and their costs, and if you have any questions they are more than happy to answer them for you! I have heard horror stories about other emergency vets and the outrageous fees they charge! If you unfortunately have an emergency like I did, take them to Airport Animal Emergi-Center...they are the BEST!!!
Great Vet - Very Fair Price!.
Recently, we had a terrible scare involving our new puppy. A neighbor dog was loose and attached our puppy. We called some other vets in the area. They didn't seem very optimistic about its chances and they thought the bill could run into thousands of dollars. We took our puppy to the Animal Emergi-Center and are so glad we did!
They warned us that there could be a great deal of internal damage (which the others had also said). After a long, complicated surgery, our puppy recovered perfectly! During this whole time, the doctor and staff made sure to explain our choices and to explain the costs involved. Our final bill was VERY reasonable considering all the work they did and much less than the others had told us to expect. We highly recommend this clinic. It's just a shame that they're only available for emergencies!
A decent vet, way over priced. If you want to be charged three to four times what your regular vet would charge you, this is the vet for you. Giving X-rays for no reason is a big money maker for them.
Worst animal hospital in Indiana. We broght our Boston Terrier Malone there several years ago. When we arrived, he was near death. It was obvious that we (me and my mom and dad) were very upset. The lady at the front desk was horribly rude and acted as if our presence was an inconvenience, although we had called ahead and let them know we were comming. It was some time ago so I don't remember her name. We then had the priviledge of meeting the Doctor on call. That was even worse. They were very uncaring and rude. I will never bring another animal there again and make sure to tell everyone I know about my experience. They are there obviously there for the money and not the well being of the animals.
Wonderful Caring Vets. I had taken my cat to another Animal Emergency Clinic and they had ran up a $2000 bill and still hadn't helped my cat. I finally asked to transfer him to another clinic and was referred by my vet to this Emergi-Center. When I picked him up he was filthy and practically in hysterics. After one night at the Animal Emergi-Center, he was doing much better and was perfectly happy to be there. The staff here is wonderful. They treated my cat with love and compassion. When I got him back from the Airport Animal Emergi-Center he was clean, well cared for, and perfectly happy. Dr. Naum was wonderful! Not only did he not rip me off like the other clinic but he was able to help my cat at a fraction of the cost of the regular vet and do it with compassion and caring. If you have an emergency you definitely need to check out this emergency center. They are the best emergency vet in my opinion. Not to mention they have the best prices and the most compassionate staff I've dealt with.
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