06/06/09

WORST EXPERIENCE EVER!

by BrideToBe

I wish that I would have read these reviews before I went to purchase my wedding dress and put down a deposit. The owner/workers are EXTREMELY RUDE. Actually, I could not believe how snotty they were. I went to 4 different bridal shops and this ended up being a horrible experience. During alterations, Nancy herself actually commented that if I lost some weight my dress would fit much better - could not believe it! She is a snob and thinks she's better than everyone that walks through the store. I ended up not getting my dress altered there - they were going to charge $300 for 2 minor alterations. The guy that works in there is just as bad as the others - DO NOT BUY A DRESS FROM THIS STORE! Trust me - go to ebay and buy a dress - SAVE YOURSELF!

• Pros: NOTHING
• Cons: HORRIBLE CUSTOMER SERVICE

04/09/09

Awful.

by Kales

I went to Nancy's Bridal to try on a brides maid dress and get measured. I had read some of these reviews and didn't think they could possibly be THAT bad. They were awful from the second I stepped in the store. They grudgingly got the dresses for me, but when I asked them to please measure me the guy that works there told me they didn't measure people on weekends. After I pressed the issue he told me I had to have an appointment to be measured and turned and walked away without another word. A girl beside me then let me know they had just measured her, with no appointment. I'm not sure what made her different from her. They did eventually measure me and acted like it was the biggest inconvinience they'd ever encountered.

I would not recommend this store to anyone, ever. It was a terrible experience.

• Pros: None.
• Cons: Rude, terrible service

02/08/09

Wedding/bridesmaid dresses

by nspfinearts

I have never been treated so poorly in a retail store! We had made an appointment days in advance to look at dresses and arrived right on time.There were 2 employees at the front desk. We allowed them to finish what they were doing ,then told them our name and that we had an appointment. One of the employees looked up from her paperwork and said nothing and returned to her papers. The other employee said we'll be right with you. From that point on not one person spoke to us. We had pulled some dresses to try on...asked if we could use one of the empty dressing rooms...then proceeded to try at least 20 different dresses. No one spoke to us or helped us in any way, even though we were all one area and they had to walk around us several times. I might excuse this behavior, to some extent, if we hadn't made an appointment,but under the circumstances their conduct was rude and totally uncalled for. Under the current economic conditions you would think they would bend over backwards for customers. I would not recommend this shop to anyone nor would I ever order dresses or any other merchandise from them.