The Old Spaghetti Factory

03/23/11

VIsiting the Old Spaghetti Factory was the worst restaurant

by oollie at Citysearch

VIsiting the Old Spaghetti Factory was the worst restaurant experience I've had in Indy. We had a long wait for a table so visited the bar. It was filthy. The bartenders were working like mad to keep up, but seeing the mess, spills, and congealed food sitting on the bar was quite unappetizing. The table we were given was too small for our group. Two children had to sit in the laps of two adults. Order taking was a tedious and unorganized. We waited quite a while - then the salads came, or some of them did. Note that no drinks, not even water, had been served, and don't even think about asking for bread. Entrees arrived immediately after the salads - 4 of the 8 people at our table received their entrees with no salad at all. Still no drinks, no bread. When we were half finished eating, the drinks arrived. By the end of the meal, the waiter brought one loaf of bread and plopped it down on the table for 8 people plus the kids sitting in the laps. The whole experience was a nightmare. I would not have left a tip, but they had the audacity to add it to the bill. I guess they knew that was the only way they'd get one. I would give this zero stars, but one seems to be the minimum!

05/14/10

Mama Mia..that's a spicy meatball!!!

by Psychadelic13 at Citysearch

I have to admit that based on some of the reviews I read here regarding the service I was a little hesitant about checking out the Old Spaghetti Factory. That said, the lure of great Italian drew me in like a sirens song to sailors who get dashed upon the rocks. Fortunately, the only rocks I hit was the ice cold Coke (on the rocks get it?). Good Italian food with great company and a wonderful atmosphere is one of life's true pleasures for me and, at least this time, the Old Spaghetti Factory was squarely in my corner. They provided 2 out of my 3 requirements with Deborah providing the great company (guys...she looked great).

There is plenty to choose from but I stayed true to form by ordering the lasagna which came with cheese melted across the top, and fabulously seasoned with a very tasty garlic tomato sauce. Despite numerous bad reviews here about the service, our server was friendly and attentive without smothering us as some waiters will do thinking that is good service. Would I go back?Absolutely. All the best

• Pros: Delivered as I had hoped
• Cons: Nothing I can think of

03/20/10

AWFUL SERVICE VERY BAD!!!!!!!!!!!!!!!!!!!!

by kimberlyper at Citysearch

we love the Spaghetti Factory, but the service was so awful, and I was very shocked. Our waiter was Bobby and he treated us like we were not there, we had to ask for everything and he only came to our table 3 times 1. to take our order 2. give us our drinks. 3. give us our bill. I did leave a tip but it was only $2 I thougth that was very good of me for the BAD UGLY SERVICE, even the host was rude, now hows that for a evening out. Thanks but no thanks. I guess he missed out because Im a great tipper. his loss. :(

• Pros: charm of the old place
• Cons: need better servers

03/03/09

amazing!!!!!

Contributor at Citysearch

I had never been to the old spaghetti factory before tonight. I read some of the reviews and they were quite helpful. I could take a while to get a seat if you do not call ahead. My advice would be to call ahead an hour before you would like to get there. Service was awesome food was great for the price. Also the atmosphere is one of a kind. One of the best places to eat downtown.

07/31/07

Best Italian Downtown

by susan1981 at Citysearch

Great place for Italian food! Atmosphere is great, good food for a decent price - only problem is that there is often a loooong wait to get in - great place for lunch though! Try the Managers Favorite - spaghetti combined with meat sauce and Mizithra cheese. Meals include soup or salad and delicious warm bread with garlic butter. Great place!

• Pros: Ambience, Price, Location, Food
• Cons: Long waits for table and sometimes for food.