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Never been treated so insolently.
My experience was unbelievable, and not in a good way.
I had heard how great this place was and had been meaning to try it for
awhile. Last year in August I bought a groupon and I wasn't able to make
it in time so I finally got around to using it for the amount paid which
never expires. I was not immediately impressed with customer service right
off the bat, not very friendly or hospitable(the friends I was with noted
the same thing). We sat, I ordered Housemade Chai Latte, mm delicious!
I decided to double check with the waitress about my expired groupon that
I could use what I paid for per groupons terms and she got the manager. A
woman came to the table, (we find out she is in fact the owner of the establishment)super nice at first and asked what my question
was. I explained about the groupon and showed her the app on my phone at
which she said the fine print states the restaurant has the decision
whether or not to accept it. I searched and saw no such thing and stated
that, that is when the tables turned. She said bluntly "I'm NOT going to
accept your groupon!" Because of her attitude it made me reconsider
wanting to eat there so I said "Well maybe we should just leave", her
response was "Go ahead!". At this point I was shocked and even worse was
when my friend tried to ask if we could get more information and she
yelled "NO!" and turned her back on us and walked away! This was so
unprofessional, it was unbelievable. We got up and walked out. Customer
service is a skill that should be honed and it appears the owner is
throwing it wholly out the window. Very disappointing. The menu looked
awesome and was looking forward to eating there and being a repeat
customer if I liked it. Too bad. 4 customers lost now. The hostess did
apologize and I appreciated that however that doesn't undo the disrespect
shown by the owner who should be exemplary. IF the owner changes, perhaps
I will try again.…
steer clear. Here we go...yes you were on the Cooking Network and you have become a bohemian cult classic, but the truth is you have the worse service in town. Your service staff is presumptious in thinking 'we are the best in town' because at the end of the day you are an over priced cafe that the mass majority of people flock to just to be seen. When talking to others, they explained that this is just how three sister's cafe is. I refuse to give in..rise to the occasion and become better..you place is dirty..the seats are uncomfortable, and you have little space to move..this place is cluster mess.…
Ugly. My mom always told me if you can't say anything good don't say anything at all. Whom ever that was that gave a bad review was just mad it had nothing to do with the food I have never been there I live more than 100 miles and plan to drive there just to eat at Three sisters…
Definitely worth the visit. Guy Fieri doesn't lie. Definitely worth the visit. I had the lemon fruit (blueberry) corncakes which he reviewed and my husband had the vanilla creme french toast and bacon which he said were "way better than cracker barrell" lol. I really liked the atmosphere. You are definitely in the tree hugging district. The restauraunt caters to vegans and carnivores alike. It is in an old victorian house - beautiful and you feel like you are being served at home. Very down to earth and you may be served by the owner (we were) - an upbeat short silver haired lady. They are very flexible with your food since they are used to dealing with vegans - so I was able to substitute some dairy items for soy or almond milk which works great for me with the dairy allergy. Very positive energy. Open airy atmosphere blasting motown beats that definitely had me bopping in my seat a few times. Be prepared to be called baby, sweetie and honey by the staff :-) Enjoy!…
Charming and cozy atmosphere, fantastic food, friendly staff. 3 sisters was just featured on the Food Network so there was a long wait this morning, but we decided it was worth it. They had hot coffee for us while we waited and everyone who worked there was casual and friendly. We had a wonderful breakfast - despite the restaurant being packed, we were never without a full cup of coffee and didn't have to wait long for anything. A fantastic experience and I'm so glad a local family owned restaurant from Indy made it on food network!…
