Marco's Restaurant & Lounge

08/29/11

Love Love Love MARCO'S - You Will TOO!!!

by SanibelGal at Citysearch

We adores Marco's -- friendly, attentive staff, great food, wonderful specials, and the PATIO is #1 in Indianapolis. We are always treated like family and made to feel welcomed every time we walk in the door. Treat yourself tonight and experience the difference of Marco's Restaurant and Lounge.

04/26/11

Ruined our group's night!

by tellithowitis09 at Citysearch

Expected nothing but a cozy atmosphere, with decent food and service... and this place failed on every level!!

Although we were a younger group (my husband and I, my brother and his wife, and my 2 cousins), I honestly felt like we were at Steak n' Shake @ 2am on a Fri night with the experience we had at Marco's. We take food pretty seriously in our family, and we love finding new, local restaurants that put the chain ones to shame. We had chosen Marco's based on a few recommendations, yet couldn't be more disappointed when we walked out of there... and are sure to never go back again.

The service was the worst I can ever remember having, (considering I spent years dining at chain restaurants when traveling for work). We waited around 45 minutes for our food, which came out blatently looking and tasting like it had been sitting under the heat lamps for the last half hour. Their pizza was so bad, it made a frozen Tombstone look good. Annd, we had drinks show up with bugs in them and then were still charged....I could go on and on...it was THAT BAD!!

And after all of this, my brother's wife pulled the manager aside to simply let him know of our poor service (nicely, calmly, and making sure he knew we weren't expecting anything from it), and instead of apologizing for our experience, he turned the blame to us, saying we weren't on time for our reservation, which was not true at all. Never once did we receive an apology for anything that night, and felt like the mananger could care less.

This is actually the first restaurant review I've ever posted online, if that says anything about how strongly I am against the service and quality of Marco's Restaurant.

11/25/10

Re: Great Food and Service

by john5306 at Citysearch

I live near Marcos and have been going there for years. The food and service have always been great. Their steaks are my favorite!!

08/11/09

Excellent Meal - GREAT music

by Jnx08 at Citysearch

We found this place by accident. Loved the music and the food was excellent. The customer service we rec'd was spot on.

No complaints at all.. we went back the next week, different time of day and still spot on service.

AWESOME

• Pros: Great food, awesome music
• Cons: further away from our home

08/09/09

At least the food is still good.

by EmilyandBryan at Citysearch

We have been going to Marco's for 4 or 5 years now and almost always have a great experience. There is the occassional over-done steak or salty soup or waiter not really that good, but we still go back. This past Sat. night however we were treated very badly by our waiter (the short one on the patio). For some reason I was made to feel bad just because I said my steak was overcooked. He actually argued with me and said "...it looks okay to me". To which I replyed, "Yeah, but you're not the one eating it." And he took it away, finally. We'll go back of course and recommend anyone try it too. The patio is lovely, most the waiters very good, and the Filet ala Dina awesome.

• Pros: Steaks and specials are consistently great
• Cons: Avoid the short waiter on the patio