08/11/09

Excellent Meal - GREAT music

by Jnx08

We found this place by accident. Loved the music and the food was excellent. The customer service we rec'd was spot on.

No complaints at all.. we went back the next week, different time of day and still spot on service.

AWESOME

• Pros: Great food, awesome music
• Cons: further away from our home

08/09/09

At least the food is still good.

by EmilyandBryan

We have been going to Marco's for 4 or 5 years now and almost always have a great experience. There is the occassional over-done steak or salty soup or waiter not really that good, but we still go back. This past Sat. night however we were treated very badly by our waiter (the short one on the patio). For some reason I was made to feel bad just because I said my steak was overcooked. He actually argued with me and said "...it looks okay to me". To which I replyed, "Yeah, but you're not the one eating it." And he took it away, finally. We'll go back of course and recommend anyone try it too. The patio is lovely, most the waiters very good, and the Filet ala Dina awesome.

• Pros: Steaks and specials are consistently great
• Cons: Avoid the short waiter on the patio

05/06/09

The worst service I've ever had...

by MollyC

I had dinner last night at Marco's. After waiting almost an hour for dinner, my fish was dry and overcooked. I sent it back and asked for the bill. When I checked the charges (there were 3 of us), I found they charged me for the baked potato and salad. I promptly asked to speak to the manager and when I relayed the events of the night, was told "they are not a chain so they can't comp everything." He went on to say that the dry fish was only my opinion. In the end, I have never had such poor service or spoken with such a rude manager. I will definitely not go back but, I guess they have enough business without me.