Studio 2000 Salon & Day Spa

BE CAREFUL OF THIEVES!!!. Horrible place, horrible owner. I went here, enjoyed my service, (tipped very well) but when I was ready to go, my coat had been stolen! And to make things worse, the owner dodged the bullet, would not compensate me at all and even accused me of lying about having a coat at all!!! (It was freezing cold that day). He totally placed the blame on me saying I should've put my coat in a locker.... which I was never told about lockers being available until AFTER the crime took place! There are many other great spas in Indy, if you're smart, you'll go elsewhere if not, better wear your coat during your massage!!!…

Dirty, Not a serene experience. I am judging the SPA part of this establishment only. PROS: Called to make my appointment, Monica answered the phone. Very well informed, polite, helpful, and best of all nice. Music selection was very nice in "relaxation" room.

All staff I encountered were very nice and friendly.

CONS:

When you walk in, you are greeted by a large rack of nail polish for sale. Not my idea of a serene welcome.

The place is FILTHY. There is a layer (or 2) of dust on everything. The magazines were even nasty. How is one to relax when you can phyically see the dirt around?? It was also extrememly warm in the spa section. I was told they had to turn the heat up to keep the salon part warm (huge windows). And so I was sweating throughout the experience.

I was there for multiple spa services and was not asked to change into a robe or given a locker. I had to lug my stuff around with me and change back into my clothes after my massage, which meant I was still greasy from the oils and had to sit around for the rest of my services feeling gross.

I was at my appointment early, as told to be, to have time to undress and prepare for the massage. I sat in the "relaxation" room for 30 minutes before I was greeted by Liz. This meant my massage started 15 minutes late, but ended on time... Liz asked me what I wanted to focus on, then did not pay attention to what I asked once she started. She did however ask a few times if here pressure was good, which was nice.

Brandi did my mani/pedi. She was very nice, but seemed inexperienced. It took FOREVER to do simple things that the Korean nail place around the corner does in half the time for half the price, and the result is just as good.

After it was all done, I mentioned to the receptionist that my massage was shortened by 15 minutes and she told me I had to call back the next day since there was no manager there. I should have been taken care of right then, and not have to spend more of my time dealing with this.

BOTTOM LINE:

I will never go to their spa services again. I did not feel pampered or relaxed. I felt gross and like I was surrounded by amatures.…

Very Professional. Went to Studio 2000 for my first bikini wax. All of the staff were very nice and professional. The decor is dark and calming and the music they play is relaxing. Nice comfy chairs to sit in while you wait.

Georgetta took the time to explain the process and she did an excellent job. Made me feel very relaxed and comfortable. I would definately recommed her if it is your first waxing. If I lived here I would definately visit again.…

Lousy hair cuts. A few years ago, I had an OK haircutter at Studio 2000. The location was good and the studio is airy and pleasant. After that haircutter left, I tried other hair stylists there--and the cuts were *awful*. Someone else already warned against Edward in these reviews, I will as well! He gave me a terrible cut. Then, I had a young woman cut my hair who did a worse job than a 4 year old with blunt scissors. Plus, the fees were very expensive. Bottom line, avoid Studio 2000....…