THE WORST CIGAR LOUNGE EVER !!!!.
TRUTH BE TOLD :::::::: I DO NOT LIKE TO WRITE A REVIEW LIKE THIS. As an advid cigar smoker who has been around the country and has even owned my own cigar bar and lounge. THIS PLACE HAS GOTTA BE THE WORST. I love to hang out with people and enjoy life. Cigars have made that social event even more of a pleasure. I had the pleasure of being at Nicky Blaine's a few nights before for a Superbowl party and enjoyed myself with friends and even brought a few Pro Football Players along with me for this event.
I went back a few nights later with more people a total of 6 with another 5 in tow and on the way to Nicky Blaine's. We were treated like garbage. The GM should be FIRED. When I asked to speak with him he said he was to busy tending bar to talk. The place was not full at all, empty would be more like it. Where did they get all that old furniture no room to walk around. And all I wanted to know is if a large party was welcomed.
The service was real BAD, we waited 10 minutes to be seen after we were seated. And wanted to get started even if we were waiting for others to arrive. The Cigars where so over priced that night as well as the drinks and it takes a lot for me to say this but I will have to give up smoking cigars or going to Nicky Blaine's when I come to INDY again. I have even asked that any and all picture not be used from the Superbowl party which include me or my friends to be used in anyway for PR.
I am sorry to be this way but you made it a BAD experience for the people I brought to your place. Some were even new to smoking cigars.... :(
Jerry Ehrlich, from the great City of Philadelphia PA.
Great Lounge!. If celebrating with a cigar is your thing--or not--Nicky Blaine's has fantastic atmosphere! Always good music, great to take a bigger group and just chill in your own corner! Cigar menus are fun to look through even if you don't partake. Great place to start the evening.
Be very careful with the management.
I will never forget the vicious management and bartenders.
However, if you like a great look, great selection, you'd be happy. Be very careful not to complain to the manager about the staff, you will receive retribution and they will ask you to leave. The manager sides with staff over costumer, even when the bartender says something misogynistic and hurtful to a customer.
In for the race. Had a great time!.
My buddies come in for the race every year. This is the third year we've come to Nicky Blaines. We've had a great time in the past and this year was no exception.
I love coming in for a cigar and drinks. Looks like this is becoming a tradition. I highly recomend checking it out!
used to like this place.... It is unfortunate when you frequent an establishment and grow to know what to expect from it, and then it lets you down. I love going to Nicky Blaine's but lately it's become more of a hassle than it's worth. Reading the reviews on here are disappointing, but understandable. I would expect the staff and management to defend the place, but is this website the place to do it? A place for which I once had a lot of respect, has quickly lost that respect, in my opinion. Allowing your crew to post rebuttals to guest complaints is unacceptable, but when the owner is doing the same what can one really expect? I used to enjoy going in to Nicky Blaine's and savoring the company of the familiar bartenders and their kindness. It seems lately they are more concerned with the back rubs they are getting from their staff than the customers at the bar. The rudeness presented to customers is appalling. I would normally recommend this place, but lately it seems to have turned into an incestual friend-fest. I know the bartenders are better than that, yet they haven't been showing that lately. I hope that ownership refocuses their concept of the bar that was once a success and realizes that their bartenders don't need to be wh**es on sale for all to view. Just run an honest establishment with genuine service and people will flock to your place. When you make people feel less than human for doing nothing more than walking into your bar, you're losing customers. Gone are the days you can act arrogant and think people will return to you no matter what, returning are the times you need to put your customers first and let them know you are thankful they are in your establishment. Times are tough, and your customers have plenty of places to choose from, do you think your place will be the one they choose?
The Truth. To those of you who have read the previous review titled horrible service/horrible staff...I would like to give an more accurate account of that evening. Mr. Clark and his party were informed of our policy of all parties of 6 or more be on one check by the manager when they sat down. I explained more thoughly when I came to the table to take their order, that they could give me multiple forms of payment but I could not seperate the bill. They were given great service and had a good time until the bill was set before them. They begun complaining immediatly, I again explained that each of them could hand me a card and tell me how much to put on it. (most restuarants and bars have a one check policy for parties of 6 or more) As Mr. Clark stated he came to me to complain...What he didn't state is that getting with-in inches of my face raising his voice and trying to belittle me is more than complaining. Two of my fellow co-workers came to my side one ready to defend me physically if need be the other to tell Mr. Clark that I was simply doing my job. He proceeded to berate my manager along with several others from his table all to no avail. They sat for 45 minutes firguring out their bill ranting as loud as they could about us and cussing us when they did not think we could hear. When they finally gave me the tab with the cards to pay Mr. Clark again got in my face to tell that he better recieve every F***ing penny of his god**** change. After calling us a few more names they left threating to write bad reviews. All over having to think I had 4 beers at 5 dollars a beer I owe....Well Mr. Clark I am sorry that you are such a small human being with such limited life experience that having to divide a tab with your friends is such a traumatic experience. I am extremely sorry that you think getting in a lady's face, raising your voice and belittling her should get you what you want. I however am not sorry I did not thank you and your friends for coming in.
Horrible service/horrible staff.
Wow! What HORRIBLE service we just had at your indpls restaurant! Upon being sat for my friends bday party we were told we had to give a credit card for our party of six to get a seat. We gave a card and immediately asked our server if at the end of the night we could split the ticket between the guest, we were reassured yes. After ordering, they were out of 3 of 6 orders (makers mark, new castle, miller lite) we celebrated my friends bday. At the end of the night we were given a bill and told we need to separate our own bill, (on a Thurs night with max 25 in bar) including tax and tip, and then tell our server what to charge each card. 3 separate parties pleaded with the "manager" for help with our bill and with splitting, we we're only told "sorry we can't help, it's policy." We spent over an hour figuring our "bill" with calculators on our cell phones, our server or manager offered no help, we figured it out, and Nicky Blaines lost 6 customers permanently. We think the ma!
nager should have worked with us and the staff could have easily spilt our bill and included tip to make it worth all of our time. We are extremely displeased and cannot in good faith recommend your establishment to anyone that we come in contact with. Our server or manager never thanked us, appologized for the major inconvenience, or recognized the $30 mandatory tip we were forced to give for inadequate, unprofessional service.
PLEASE, do not go there with more then 2 people the hassle is not worth ruining your night and the expensive drinks do not ease the pain of being abused as a consumer
Glad I moved!!. I just moved from Las Vegas,NV. I asked some of my new co-works where I could go for a drink, and cigar. They told me to check out Nicky Blaine's. As I walked down the stairs, I was a little worried where they sent me. Then as I open the doors that felt like a vault door going in to a bank. I was truely amazed I found my diamond of bars!! Coming from Vegas, and seen every type of bar concept on the planet. I was very impressed with the leather couches, "RatPack" feel of the place, and the smell of many great cigar smoke filled the air. As I walked to the bar after being stopped by a very beautiful hostess asking me if I wanted to go to the bar or a couch. As tempting as a couch sounded to me I had to go to the bar. As I walked to the bar I was amazed with the gorgeous red Chicago bar top. As I sit down at the bar. I was greeted by one of the bartenders with water in one hand, and a lighter in the other to light my unlit cigarette. As I looked through the menu for a scotch. I was truely impressed with the selection they had, the same with the cigar menu too. I had the best time at Nicky Blaine's plus with the service, and the wide range of the choices they had. It made me not think about home at all. I would recommend this place to everyone. Thanks for everything!!!
Great place, A must see in Indy!!!. My husband and I were in last weekend and I absolutely adore the place. We sat at one of the beautiful leather couches tucked away in the corner. Our server was great, she was attentive and charming. The drinks we had were fairly priced for a place of this caliber. We had a wonderful time and will be back. I would recommend this place for any couple who needs a night out on the town. Thanks so much Nicky!!
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