351 S East St, Indianapolis, IN | Directions 4620439.761410 -86.149214
Mon. - Fri. 11am - 2:30pm;Sat. 5pm - 10pm;Sun. CLOSED
Neighborhoods: Fletcher Place, Central Indianapolis
Our memories of Dunaway, from 10-15 years ago, were of a classy, elegant, special restaurant. Our recent experience June 8, 2013, as a party of ten for a 65th birthday celebration, was of an incompetent, less than average, dump on its way out. We were first rather put off by the fact that we seemed to be about the only diners outside of the bar on a Saturday night. Our waiter was the bar tender, apparently filling in for some presumably absent waiter (one waiter?). Service was frankly very poor. We were advised that we didn't need to taste the wine because it was the "real deal". The birthday cake ordered with "Happy Birthday" written on it was not made. The menu was very limited - some items, the steaks were OK - but fingerling potatoes turned out to be slices of normal sized potatoes. All this at about $100 a head (including the mandatory 20% gratuity) - we surely could have done better in downtown Indy!
We celebrated our 27th wedding anniversary last night at Dunaway's. My wife had the scallops, which were ok. I ordered the Kansas City Strip steak and it was the worst steak i ever have eaten, it was tough, gristly, and undercooked! $41? For that steak was absurd. (I had ordered medium cooked)
However, the shrimp cocktail was superb! On signs they say, "Award Winning Chef, etc." Don't dine here, a wast of your money. This Chef needs to be more attentive to how you cook steaks and where you purchase your beef!
Also, the waiter almost completely forgot us till check time.
Anniversary ruined and $125 gone. :-(
HORRIBLE PLACE FOR GROUP DINNERS!! – Back in May 2010 I had made reservations for a group dinner during a conference. I immediately thought of Dunaway's because I had eaten there and had a pleasant experience plus their rooftop dining was perfect for this summer meeting. I talked/e-mailed the owner and had everything confirmed....or so I thought because even though I called the night before to confirm my reservations I had a co-worker go there for lunch the same day of my dinner and despite the fact that she had reservations the place was CLOSED!! For absolutely no reason she was never called or anything. I called several times during the day to make sure they would still be open for my dinner and no one answered the phones despite the fact their voicemail indicated they were open.
I e-mailed the owner to let him know that if I didn't receive a reply by that afternoon that I was cancelling my "reservation" I heard nothing back even after waiting an additional hour.....inexcusable if you ask me. I scrambled to find another location and ended up having the group go to Fogo de Chao who set us up in a beautiful private dining area and accomodated are large group with only 3 hours of notice. Great staff and excellent food at Fogo, but STAY AWAY FROM DUNAWAY'S!!!!!
Excellent place for a date night – My husband took me to Dunaway's for our first married Valentine's day, and it was a wonderful experience. He made reservations in advance, and when we arrived, we were seated immediately.
You could tell every table was spoken for, but the service was impeccable. We felt like there was a team of wait-staff assigned to our table to ensure we were never without drinks, bread, etc.
We both ordered the filet, which was cooked to perfection. Also, the asparagus was the best I've ever had while dining out (too many places over cook it or cover it in sauce that doesn't taste good).
I consider the valet parking another perk for this restaurant, as finding parking downtown in an SUV is incredibly annoying.
This restaurant was better than the Oceanaire in quality and service. My husband and I will make this our regular date night restaurant from now on.
Stay Away from Dunaway's – On a Thursday night we ventured to Dunaway's Restaurant for, what we thought, would be a five star meal.
After waiting an hour and twenty minutes for our food, I decided to seek out the Manager. I told him we had been waiting at our rooftop table for our food with very poor service and that we had run out of bread, water, wine and soft drinks.
I would TRY to understand this poor service if the place were busy, but this was not the case. From what I saw only about a third of the tables were taken despite the fact that our waiter said the kitchen was swamped.
When I approached the Manager, his response was "We expect you to stay here two hours, so waiting an hour and twenty minutes still gives you fourty minutes to eat and have desert".
I said "Is that it?"... He said "yes".
I would encourage everyone reading this to stay away from Dunaway's unless you're not in a hurry and it doesn't matter to you that the management there could care less about your satisfaction.
In this poor economy where a lot of people are watching their money, I would think Dunaway's would want to be "on their toes" trying to make sure customers have an enjoyable experience and WANT to return.
The final straw; the rooftop fire escape stairwell was blocked leaving the only access a slow small elevator.
I gave them one star ONLY because it is required by this site.
Three Strikes-Yer Out! – Ok, three strikes. I'm done with Dunaway's. I entertained some friends from out of town. They were interested in Dunaway's due to the proximity of Eli Lilly. I had been to the restaurant on two other occasions with similiar poor results.
Simply put, the service from the wait staff was slow and seemingly uncaring. I even pulled our waiter aside and asked him to keep a "close eye on us" because my guests wanted to have a good time. Maybe I wasn't clear enough in my request. Our drinks were slow in coming. Entrees were somewhat cold. For 6 of us the bill was close to $600. The rooftop view is unique, but please put a tablecloth over the cheesy WalMart plastic table. Mr Dunaway, you can do better!
I can do better too. My next dinner with guests will be at some other high end restaurant in downtown Indy. There are others to choose from.
One star for the view. (Insert heavy sigh!)
Exorbitant and arbitrary overpricing – Made reservations for 20 to order off of the menu. No written or verbal contract was requested or made. 17 made it for the birthday party. Bill for 17 people was approx $770.00. We were handed our bill plus a $500.00 "extra charge" because our table had not ordered 20 entrees (by the way they were out of the Amish chicken) The owner Jeff Dunaway told that us that he had planned that the table was to have 20 people ordering $60.00 each. Without a contract he had absolutely no right to demand that we pay this charge. Mr. Dunaway then refused to let us leave without paying his fictional charge. The police were called (I am not kidding). They tried to negotiate that we pay half of this charge to diffuse the situation and we refused. Mr. Dunaway told the police that he was taking us to Small Claims Court. I, by the way, had to be taken by ambulance to the emergency room because my heart rate was 150 when the EMT's measured it. By all accounts Mr. Dunaway found it amusing that I was in distress. THIS IS A TRUE STORY. I have been advised by the Restaurant Association that in order for Dunaway to even attempt to tack on this charge it would have to be stated on a contract (there wasn't one) or posted on his menus or walls. And really who would go to a restaurant that stated that the owner can decide on a whim what the bill will be.
Nice Meal for the Money, Service Was Fair – Had supper there last month before an exhibit. Service was FAIR to POOR. However, the food was fresh, hot and very delicous! The deserts were very good and to our liking. Would come back again next year certainly.
Service was very slow and "oh, well ..."
Terrible service - food – My boyfriend and I went to Dunaways on a Friday evening rather early so we could avoid the usual crowd and take our time. First I was very disgusted with the unclean ladies room. The water did not work on two faucets and there was no soap not to mention paper towels all over the floor. It was also very run down dingy in appearance. Next we ordered Carpaccio DRY - and I specifically said please no sauces of any kind - aioli anything. The waiter assured me they did not serve it that way. My boyfriend ordered a very nice bottle of wine and when he treats me out he spares no expense for me. He has always taken me to very nice expensive places if thats what I want plus he has excellent taste in food and wine. When our carpaccio arrived there was only a very small dish unlike the nice portion u receive at places like Ruths Chris. Hardly enough for one let alone two and the price was overpriced to the portion. Much to my distaste it had a mustard sauce underneath the carpaccio. That taste made my stomach very upset. I could not eat anymore and suggested we cancel and leave. My dinner was ruined there at that point. My boyfriend complained to the manager and the manager did not care and was extremely rude to my boyfriend. We have never ever not even at a small establishement let alone expensive place been treated so rude and unfriendly. We were not even there45 minutes and there wasnt even an apology, an attempt to change the mistake. We did not finish our wine and had to pay for that. I will never return and suggest others think twice before going. Especially since Indy offers so many other fine establishments that offer excellent food and service far above this place. Of all the great places we have eaten - Oceanaire, Ruth Chris, Agios, Izzy & Harrys ect...this was the absolute worst in more than one way.
Bad!!! – A party of four went on New Years Eve with evening reservations. It took over 30 minutes to have our order placed and receive the bottle of wine we ordered!! After one hour had passed we finally got some bread and salads!!! Finally after the two hour mark and expressing our concern to the waiter we got our order; cold!! That?s when they ask if we want some more wine to drink... We did get some free dessert for the road but by that time in the night all the desserts you would want they were out of!!!!!! We and our friends and family will not be back.
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