08/25/08

Excellent Service & Delicious Food

by hoosierkelly

I have eaten at Ruth's Chris for both business and pleasure and have always had a great experience! The northside location does a fantastic job in accomodating groups for business presentations (haven't done this downtown). Their servers are extremely attentive, but in just the right doses. Each time I've gone to either location to celebrate something special, they always give us a little something extra at the end of the meal ~ be it a glass of champagne or chocolate covered strawberries. And the food is top notch! Their petite filet is my favorite out of any steakhouses I've been to... it always comes out warm and sizzling on the plate (and covered in yummy butter). Only one place in Dallas, Texas rivals it. But as far as Indy is concerned, they are the best! And my absolute favorite dessert in town is their chocolate souffle. It is to die for! I prefer Ruth's Chris over Morton's, Peterson's, Sullivan's, Flemming's (although I've only been there once) and St. Elmo's by far.

• Pros: Service, Steak, Desserts, Ambience
• Cons: A tad expensive (but worth it!)

06/16/08

Underwhelmed

by Slowrider5

Full disclosure: I decided to try Ruth's Chris during the "Devour Downtown" week where you can try high-end restaurants for $30 per person. I have had fancy business dinners at other downtown high-end steakhouses, but had never tried Ruth's Chris and really wanted to experience their sizzling steaks. When we first walked in, I was impressed. When we walked out, I was underwhelmed.

The atmosphere was pleasant upon walking in, as was the hostess. It went downhill after that. We waited at least 5-10 mins for our waiter to arrive to take our drink orders (the restaurant was only 1/3 full at 7:30PM on a Sunday). The drink menu was then left taking up elbow room until our entree plates were cleared. Everything was very rushed: the salad, the steaks, and then the dessert. The salad was OK, the steaks (10oz ribeye) were great, just what I was hoping for, and the dessert was also quite tasty.

The waiter was inattentive, and when he was speaking to us or asking us a question he was on the move, not stopping at our table. When the steaks arrived, we found after the first bite that they mixed up the plates, so we had the fun of trying to pick up and move 500 degree plates. When my girlfriend asked to take most of her remaining dessert home, they gave us a Styrofoam carton without the fancy take-home bag that they give everyone else. The waiter swooped in to pick up the check as soon as I had signed the receipt.

I wondered if our experience had something to do with the fact that we were there taking advantage of the special, but I tend to think not totally, because it started before we ordered with the very slow drink service.

For the money, what we got in terms of food was good, but for a place that advertises itself as high-end, I would label the service as terrible. I would have been even more upset if I paid full-price. Overall, it was a very sub-par experience. Wouldn't risk coming here if I was entertaining a client.

• Pros: Great steak
• Cons: Everything else

04/03/07

Great place for dinner

by indygal007

Great place for a nice dinner. Everything from atmosphere, service, friendliness of staff/management, food was excellent. It was a bit expensive but well worth it!!! We will definately be back.

• Pros: Food, Service
• Cons: Parking but to be expected at location