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Family Fun & Fitness
5151 W Us Highway 40, Greenfield, IN | Map it
(317) 894-8888 | View Website
5151 W Us Highway 40, Greenfield, IN | Map it
(317) 894-8888 | View Website
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Think long and hard before dealing with this company!.
My wife and I joined FFF (Family, Fun and Fitness) approximately 3 years ago and when she lost her job shortly after joining I called and asked for our contract to be terminated because we were
struggling financially and this would give us a little breathing room in our budget! I was totally shocked when I was told "NO" after several minutes of trying to plead my case with them they dropped my bill like $10.00 a month, I called back 3 months later and asked again and this time I was offered to have my account "froze “for 3 months but the 3 months would be tacked on at the end of my contract.
In December of 2011 my wife called in and told them we would be ending our membership in March they agreed and said just call in again in March and verify again and we will have you stop by and sign some papers, we called back in and we were told all was ok and stop by whenever we can and sign the necessary forms!
We were billed for April and I was told just last night we will be billed for May also because we have to sign a form and give them 30 notice that our membership is ending and that we will not be going month to month! Just to clarify we are no longer under contract and we still have to give them a written notice that we do not want our membership!
I stopped by last night (May 8, 2012) and asked to speak with the manager, when arrived at the desk he was very rude and arrogant and when I asked to speak to his boss I was told "I don’t have one" , I proceeded to ask him if he owned the place he said "No and you will not speak to him either"!
I forewarn everyone if you are thinking of doing business with this company beware! They claim to be a Christian Company but they sure don’t act like one! They don’t care about you but they sure care about your money!
The equipment is old, outdated, some of the machine doesn’t even work, it is extremely hot in there and they have no pool, they claim to have one but it only seats about a few adults and that is it (you cannot swim laps just sit and soak).
Child care is below par for what they charge you for. They do have a great play area but many times I found my kids dirty and no one really looking after them and even though you have a membership and pay for your kids to go there you cannot take your kids and leave, if you do it is an additional amount!
I was shocked after joining to see and hear about all these additional fees they like to tack on. Please think twice about dealing with this place, if you are like most I know they will burn you and they don’t care!
Ps.... If I could give a negative star rating I surely would have! Very disatisfied! If you notice a large majority of the "Postiive 5 star ratings are from employees of the gym! Not suprising!…
Wonderful Gym & Great for Kids!!!. I love this gym and so does my child. This is one place we both enjoy going. My favorite areas of the gym besides the kid's area is the cycle room & GameReady. Mike B is an awesome personal trainer and the rest of the staff is nothing but kind and professional.…
PERFECT GYM FOR MR PERFECT.
ALL JOKING ASIDE, I LOVE THIS PLACE. THEY HAVE EVERYTHING. I ESPECIALLY LIKE THE HAMMER STRENGTH EQUIPMENT. MOST GYMS TODAY HAVE USELESS (EVEN THOUGH THEY ARE PRETTY) CABLE MACHINES FOR EVERYTHING.
THERE IS SOMETHING REWARDING ABOUT MOVING WEIGHT ON HAMMER STRENGTH MACHINES SINCE THEY AREN'T ON CABLES.
I'VE NEVER TAKEN CLASS, BUT THEY SEEM TO BE VERY POPULAR. I BET THE ONE THAT MEETS ON TUESDAY NIGHTS HAS LIKE 50+ PEOPLE IN CLASS EVERY WEEK.
LIFE LESSON: DON'T DINK AROUND WITH SMALL OR NEW GYMS JUST BECAUSE YOUR MOM LIKES HOW NICE THEY LOOK. GO TO A REAL GUY WITH REAL PEOPLE THAT ACTUALLY REMEMBER YOUR NAME AND REMEMBER WHAT YOU LIKE- THEY ALWAYS HAVE A MUSCLE MILK WAITING FOR ME AT THE END OF MY WORKOUT. THANKS GUYS!!…
wow what a gym. i've been a caridnal member for 2 years and thought i was in good shape. my friend told me about her membership to family fun's special workout area called gameready. that place is freaking crazy!!!!!at first i thought it was goign to be lame since there were a lot of old people in there, but it is no joke. the jacobs ladder kicked my butt. i haven't been able to get sore from working out in a long time and it feels great!!!!!! too bad i missed out on this for a year…
I'd rather drive 15 minutes further to go to another gym!.
I plan on NEVER stepping foot into this fitness center again! I made the mistake of signing a three year contract with them and realized too late how old and crappy their equipment is compared to
other gyms. The treadmills were in horrible condition the entire time I belonged there (constantly breaking down) and the gym felt like 100 degrees while working out. The rest of the equipment is very old as well compared to other gyms. To make matters worse, the owners decided to buy new equipment and put it in a different part of the gym yet they kept the old crappy equipment. If I wanted to use the new equipment I had to pay an even higher price than what I was already paying.
To top it all off, this past February I tore my ACL and needed a gym with a real lap pool and not a watering hole like FFF has. I went into FFF to stop my membership and they said they'd freeze it for six months instead so that if I wanted to come back during those six months I'd not have a price increase. I didn't realize that that meant they'd start charging me again after those six months were up with no warning! Sure enough six months later they started taking $48 out of my account again with no warning at all. Because their withdrawels don't say "Family Fun and Fitness" and instead say " ASFInternational PAYMENT " I didn't catch it right away. When I called FFF and told them that I didn't realize that they were withdrawing my money again and that I hadn't even stepped into their facility in nine months, they refused to refund even one months worth. Thanks to their horrible customer service and old equipment, I am now a lifelong member of LA Fitness!…
