Kristy's Trends

Very Rude Staff. The staff here was very rude. They don't give you much money back for your dresses and that's if they don't call them outdated and ugly first. It's Funny, because I bought both of those dresses form that store less than a year ago. They need a new, more polite staff.…

Poor Inventory management. Still waiting to hear from Kristy herself, but I was just informed by the store manager that they can't find the dresses I left them and I don't get a check either. I assume that means they sold my dresses and kept the money.

The current manager let me know last week when I went in to inquire about my dresses that the entire staff was recently fired due to poor record keeping. There were no notes in my file, despite numerous updates and extensions to my contract. I was told they would call me or just send me checks so I didn't have to drive all the way from Avon to Greenfield - they offered I didn't ask. I never received a call. I never received a check. They can't give me my dresses. I have no dresses and no checks. They can't find my dresses; therefore, I have to assume they sold them and kept 100% of the profits.

Based on the reviews I am reading here, it appears if you buy the dresses there, you are delighted. However, if you give them your dress to sell, they find a way to lose your file, not keep good records and figure out a way not to pay you.

Not a bad business model if you can get away with it ----get your inventory for free, therefore you get 100% of the profits from everything you sell.

I will update this review once I hear from Kristy herself. The store manager told me she would give Kristy a message to call me today. This is from the same store manager who after I went in last Monday personally to get my dresses or checks, told me they would look for the dresses and she would call me no later than Friday. She didn't call me at all. I had to call her again the following Tuesday.…

Good Deals, Good Dresses. I've been to Krisy's Trends twice and each time left with a great dress. The first time I buoght a bridesmaid dress and my friend purchased her wedding dress. This weekend I purchased not only a wedding dress but all the accessories to match (veil, headpiece, earrings). I highly recommend this store, but you must have apropriate expectations. If you want a deal-- this place is for you. If you're comfortable wearing used clothing or styles from a few years back-- this place is for you. If you're able to search the store for your own dresses and accessories- this place is for you. If you want designer current styles, need to be pampered and catered to, and need a top of the line experience-- be realistic that you'll need to pay more and shop elsewhere.…

FOR BRENDA KYLE or any other consignor to KT. Hello Brenda, I am writing this morning just to educate you and maybe even caution you when working with Kristy Davidson and the store Kristy's Trends. I am not underestimating your business sense, but I urge you take very close inventory of your gowns while they are in the care of the store Kristy's Trends. While I was in the store making a payment on my wedding gown, which was in layaway, Kristy herself received a phone call from a woman wanting to know the status of the sale of her gown. Even though it was in the system, Kristy nor any of the sales team could locate this dress, and there was no sales receipt for it either. When Kristy got back on the phone with her she told the woman she did not have the dress and of course the lady was upset. I knew this because of Kristy's reaction in telling the consignor she(Kristy) did not know what she(consignor) was talking about and that she must be mistaken because the dress was not in her shop. I just feel that a good business woman would not give such a nasty attitude to someone who brings her merchandise and helps to make her bread and butter, but would rather try to resolve the issue in a manner that could work for everyone. Should a dress get lost? No, that is your business, but things happen and you should be able to defuse a potentially heartbreaking or business costing situation in a professional manner. I also read that you have all of your dresses in plastic bags, which I think is essential :). However none of her dresses that are out are kept in bags. They are all loose on the racks, which is not such a problem, but if someone purchases a dress and puts it in layaway the dress is SHOVED in this overstocked storage closet of a stockroom, and not protected at all. When I say shoved I mean the dress has to be shimmied in between other dresses, like on the goodwill commercial. When I picked up my dress there were redish colored stains that about made me faint when I saw them, as any bride would do. These spots were obviously not there when I purchased it, and the kicker was she looked me right in the eyes and promised me that she had already cleaned it, because that is "policy" before it leaves the store. The dress was not cleaned or steamed and brought out bagless for me to take home!!! I asked for my dress to be cleaned and this infuriated Kristy for some reason. There were obvious spots so I do not understand why a consignee would ever want a dress to walk out of their store in that condition, especially a wedding dress that is going to be put under a microscope. I am planning on writing a full review later that you can read, but I wanted to make some areas of business etiquette known to you and about the situation with that poor woman's dress she lost. I would think that someone knows what store they are consigning something special to them to.…