We have now purchased a number of cars within our family and all experiences have been great. Don, Ben and Jeff were wonderful to work with. On one of our previos purchases we hade a tailgate glass issue of which Ben went above and beyond to fix. We have and will continue to reccomend Pearson Ford.
I found this 2013 Explorer online the
morning of August 9. I chatted with Adam online about the vehicle and then had my husband call him to discuss numbers. I was currently test driving another vehicle from another dealer. I took it back that morning and headed straight to Pearson and drove off the lot that day in my new Explorer! It was a smooth process and Adam did everything he could to get our payments/down payment where we wanted them. Very impressed. Love my new Ford!
This was, without a doubt, the most "painless" car-buying experience my wife and I have ever had. There was ZERO pressure from the start. Instead, we were educated on the vehicle and how we could determine if it set itself apart from the competition. Needless to say, it did. We were treated with the utmost in respect across multiple visits and a few phone calls. Never once were we asked, "Where do you need your payment to be?" THAT'S a first! Never once did we feel as if our arms were being twisted. THAT's another first! Management, sales and finance all worked tightly in concert to make sure this was a decision we could feel great about, and we do. We will not hesitate to recommend Pearson to friends and family, and we will buy from Pearson again "next time." Thank you, Pearson staff!
Chris was fantastic from the first contact. I emailed 15 different dealerships and not only was Chris the first to respond but he was also very easy to get in touch with and get questions answered. He respected what I was looking for and did not try to sell me something that I didn't want or need. He "heard" what I was asking for and delivered at a great price. The car I wanted was at another dealership and Chris was able to get it here within 48 hours. He then helped in securing financing at a rate hat was better than my pre-approval. Thanks to Chris, I look forward to my next experience at Pearson Ford
Scott Krouse always is friendly and accumadating to my schedule.
Adam was extremely professional and very personal. The pricing was exstremely competetive to any dealership in this area. I highly recommend Pearson Ford and look forward to a long and relationship.
Overall Adam and the team at Pearson have been great. Adam was friendly up front and has been a big help setting up maintenance and after thoughts for my new vehicle. He also has gone the extra mile to find a way to work with my schedule whether that meant staying after close, dropping the vehicle off for me, or contacting the company who was doing the work. Thanks.
Don Thompson did an EXCELLENT job with helping my husband and I purchase our EDGE. I love it. I cannot think of a better car buying experience. Donnie's personality along with his attention to detail made the typical stereo type of a car salesman vanish. He was a friendly, straight shooter, with knowledge and excellent follow through. I would refer anyone I know who would like to purchase a Ford to Donnie. He is a great asset to Pearson Ford.
The buying experience started with Don Thompson. Absolutely no pressure and professionally handled all my questions in the initial discussion. Once the decision was made to purchase, the communication from Don was responsive and informative. One thing to note - I did the entire purchase over the internet via email. The truck was placed on order and in the interim, Don was promoted and Michael Berg took over the sale. Michael was professional and communicative as well. Again, all correspondence was done via email. The technical ability to sent forms and information via PDF files was very helpful. No pressure throughout the entire process. I had a very small window to be able to pick up the truck (1 morning). The truck and all documents were prepared in advance and the entire time in the dealership was less than 30 minutes. This was greatly appreciated. I can't guarantee that my future purchases will all be Ford vehicles, but I can say that if I am buying a Ford, it will be at this dealership.
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