Carmel >Tan Co
Tan Co is my favorite place to tan. The staff is amazingly friendly, professional and put other salons to shame in the amount of tanning knowledge they have.
Thanks Tan Co!
Bad customer service, EXTREMELY high prices, and a LOT of hidden costs!.
I have been tanning for about twelve years now....and The Tan Co. is by far the worst place I have had the displeasure of tanning at. I tanned there last night and they were incredibly dead....I walked in and waited around 3-4 minutes for anyone to help me. When an employee finally did wait on me, I felt as if I was unwelcome there.
BEWARE OF HIDDEN COSTS! You have to pay around $25 a MONTH just to be a member there. Then you have to pay each time you tan. If you cancel your "membership" and want to rejoin later...they can charge you some sort of fee for re-joining up to $99! I was VERY hesitant about joining due to the incredibly high prices. The salesperson that signed me up convinced me to give it a try. She informed me after the first month if I don't want to stay a member I can cancel...but I must do so by the first of the month (even though your credit card is automatically auto-renewed on the 15th of every month.) I signed up on March 16. I went in last night, March 31, to cancel my membership after my initial 30 days and they told me I could not do that. They told me my account is "frozen" for the first 30 days and you can not make any changes to it. So, after my account "unfreezes" on April 16 then I can cancel my membership...BUT it will charge my card on the 15th. So, the 30 day minimum membership is actually a 60 day membership....whether you like it or not. I talked to the manager last night and she was very rude. She told me this is how it is and basically there is nothing I can do about it. I asked for her managers name and she said she could not give that information out. I was told she would pass my information along and I might hear from someone in a few days. Not only will they lose my business, I also have a few friends who tan there as well...and they will be canceling their membership as well. AVOID THIS PLACE AT ALL COSTS!!
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