Harlem Furniture Co
Chicago, IL 60707-2057
Phone: (773) 889-7400
User Reviews for Harlem Furniture Co
03/01/2008 Posted by BadCouch
I spent 3 grand for microfiber reclining couches and chair. 1 year and 2 weeks later the mechanics bent and failed. Called Harlem and the only response was - Sorry it's out of warranty. 2 weeks over, and that was not from the delivery date, that is from the date you are in the showroom. Beware - search the net befor your purchase, you will find MANY reports of all types about Harlem.
Pros: Furniture looks good
Cons: mechanics of furniture fails WAY too fast. No support or service.
02/26/2007 Posted by kquincy
The selection is not bad but the attitude of the employees is very bad and that is part of what you are paying for. They use a 3rd party contractor for deliveries and that was a real nightmare. They scratched my new hardwood floor and when I contacted Harlem Furniture to find out what could be done they merely said "sorry, you have to contact our movers, we are not responsibile for them." In short, the buck stops at the cash register and when they damage your house, apartment or the furniture you buy, they won't help you at all.
Pros: Good parking, lots of salespeople to help you
Cons: salepeople will lie to make a sale, they do not live up to the terms of their warranties
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